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JENNY BIRD CA JENNY BIRD CA
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  • SHIPPING 

    SHIPPING AND PROCESSING TIME

    CANADA

    Get your gifts fast. Spend $200 and receive FREE Express Shipping until December 21st at 1:30pm.

    1 Day Shipping - Greater Toronto Area 
    We offer a free one-day shipping service in some parts of the Greater Toronto Area. If your shipment qualifies for one-day shipping this option will appear at checkout. Orders must be placed before 2:00 p.m. EST Monday to Thursday to qualify and will be delivered between 9:00 a.m. - 9:00 p.m. EST the next business day. Orders placed after the cut-off time will be delivered in two business days. i.e.—orders placed Friday, Saturday or Sunday will be delivered by the following Tuesday before 9:00 p.m. You will receive a text message when your shipment is out for delivery.

    Standard Shipping - Ships via Fedex & Canada Post
    While there may be occasional delays, below is an estimate of when you can expect your JB delivery:
    Ontario: 1-2 business days
    British Columbia, Alberta, Saskatchewan and Manitoba: 3-4 business days
    Quebec, Nova Scotia, New Brunswick, PEI and Newfoundland: 3-4 business days
    Yukon, Northwest Territories and Nunavut: 5-6 business days

    Express Shipping
    Order by 2 p.m. EST Monday to Friday for next business day delivery
    1 Day - $20

    Table header 0Total Transit Days
    (Business Days)
    Shipping Fee
    Standard Shipping
    ON, QC2Free
    AB, PEI, NB4Free
    SK, BC, NB, NS, NL6Free
    YT, NT, NU
    8Free
    1-3 Day Shipping
    Toronto
    (eligible postal codes)
    1-3Free
    Express Shipping2
    $20
    Table header 0Total Transit Days
    (Business Days)
    Shipping FeeOrder Deadline for
    Dec. 23rd Delivery
    (Order by 1:30pm EST)
    Standard Shipping
    Orders Over $100Free
    Orders Under $100$10
    ON, QC2Dec. 21
    AB, PEI, MB
    4Dec. 19
    SK, BC, NB, NS, NL
    6Dec. 15
    YT, NT, NU8Dec. 13
    1-3 Day Shipping
    Toronto (eligible Postal Codes)

    Orders Over $1001-3FreeDec. 21
    Orders Under $100
    1-3$10Dec. 21
    Express Shipping2$20Dec. 21
    Table header 0Total Transit Days
    (Business Days)
    Shipping Fee
    Standard Shipping
    Orders Over $100Free
    Orders Under $100$10
    ON, QC2
    AB, PEI, MB
    4
    SK, BC, NB, NS, NL
    6
    YT, NT, NU8
    1-3 Day Shipping
    Toronto (eligible Postal Codes)

    Orders Over $1001-3Free
    Orders Under $100
    1-3$10
    Next Business Day
    Express Shipping
    2$40
    Shipping MethodTotal Transit Days
    (Business Days)
    Order by 1:30PM EST
    Shipping Fee
    Fedex Economy
    Orders Over $100Free
    Orders Under $100$10
    ON1-2
    AB,SK, MB, BC3-4
    QC, SK, BC, NB, NS, NL, PEI3-4
    YT, NT, NU5-6
    Canada Post Expedited
    Orders Over $100Free
    Orders Under $100$10
    NL5-6
    Accelerated Next Business Day
    Toronto (eligible Postal Codes)
    Orders Over $1001Free
    Orders Under $1001$10
    PO Box Delivery$10
    ON1-2
    AB,SK, MB, BC3-4
    QC, SK, BC, NB, NS, NL, PEI
    3-4
    YT, NT, NU5-6
    Fedex Next Business Day1$40

    *Free Standard Shipping does not apply to PO boxes.

    1 Day Shipping - Greater Toronto Area 

    We offer a free 1 day shipping service in some parts of the Greater Toronto Area. If your shipment qualifies for 1 day shipping this option will appear at checkout. Orders must be placed before 1:30 p.m. EST to qualify and will be delivered between 9:00 a.m. - 9:00 p.m. EST in 1 business day. You will receive a text message when your shipment is out for delivery.

    UNITED STATES & INTERNATIONAL

    For US & International shipping information visit our US & International Shipping page on jenny-bird.com. All orders shipping outside of Canada can be placed on jenny-bird.com.

    PRE-ORDER POLICY

    If an item in your order is on pre-order, your entire order will not ship until all items are available. This may affect delivery times. Please contact us immediately if you need your items sooner than the pre-order date.

    ORDER CONFIRMATION

    Once you place an order, a confirmation email will be sent to the email you provided.

    It will include the following:
    Order number
    Billing + shipping address
    Style name(s) + number(s)

    Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number.

    DEFECTS

    If any of your products arrive damaged or defective, please email us within one week of delivery to request a replacement. Please include a picture and brief description of the damage/defect.

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    • Need help?
    •   647-346-2473
    •   Text us - (647) 492-5391
    •    customercare@jenny-bird.com

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    Region:
    • US  

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