Shipping
Delivery time is quoted in business days. Orders placed after 1PM ET will ship out the next business day.
Pre-Order Process
If an item in your order is on pre-order, it will ship separately once it becomes available. In-stock items will ship right away.
Is my order impacted by the tariff disruptions?
No. Your order will ship as usual and remain duty-free within Canada. JENNY BIRD pieces are not subject to any additional taxes or fees, unless otherwise stated during checkout.
U.S. & International
For information on shipping to the U.S, visit our shipping page on jenny-bird.com. All orders shipping outside of Canada can be placed on jenny-bird.com.
For information on International delivery times, select your country from the dropdown located at the bottom of the page.
Order Confirmation
Once you place an order, a confirmation email will be sent to the email you provided. It will include your order number, billing and shipping address, style name(s) and number(s). Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number. It may take up to 48 hours for your tracking number to be activated.